FAQ'S | The Skip Factory 24

Can you make bespoke products?

Any steel product can be made here at The Skip Factory, all we need is your specifications.
What size skip do I choose?

Don't know what size to order? On the 'Gallery' page you will see a brief description of what each product is used for. Contact us for the dimensions of our products or take a look at our online brochure.
Can I add extras to my skip/container?

Although we try to include as many extras as possible to our standard spec, there are some that remain as 'optional' at an extra cost. See our brochure for more details or get in touch!
Can you deliver my order?

Delivery is not included in our quotations as this is an extra cost (to us). We currently do not have our own lorries, but we do use outside haulage suppliers for our deliveries. To avoid any additional unnecessary charges, we assume you will collect your order unless stated otherwise.
How do I know the materials used are to a good standard?

Rest assured, we are always looking for the best quality materials to manufacture your products. All supplies are thoroughly checked upon arrival and returned if the quality does not meet our high standards. I.e. the paint we use is an anti-corrosion, high yield gloss with a built-in primer, and the steel we use is mill grade certified steel.
What is the production time?

All orders are different, so depending on the size of your order and our work schedule, production time will vary. Of course, we aim to complete orders as quickly as possible, but orders can be split accordingly should you wish (please consider extra delivery charges when splitting orders).
Do you offer any discounts?

Like other businesses, Skips and Containers have seasons where sale prices are applied. For The Skip Factory, this tends to be throughout the Winter so keep a lookout! Occasionally, we offer chances to win a discount or freebie by joining our competitions, liking and following us on social media, etc. We like interacting with our customers and it gives us peace of mind that you're happy with our service and want to keep in the loop. Check out our Facebook, Twitter, and Instagram page for updates.
Are there any guarantees on your products?

Our 12-month guarantee covers our larger products only such as roll on/offs and compactors. This is on any fabrication faults, i.e. wheels, locks and hinges.
What are your payment methods?

Payments can be made via credit/debit card, online bank transfers or cash. All payments must be made before delivery or collection.
Where can I view your terms and conditions?

Right here!

We expect high standards from those we work with and we are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business.